Communications guide · 9 min read
Alumni Newsletter Ideas: Newsletters and Campaigns Alumni Actually Open
By CA Shrenuj Jalan, Founder, Connect My Alumni · Updated on

Email or WhatsApp?
Email remains the best channel for a newsletter: it supports images, links and longer stories, and alumni can read it when convenient. WhatsApp has high attention but is personal space; use it for short, timely alerts such as an event reminder, and only for alumni who have opted in, through approved business messaging rather than a personal phone. In-app notifications on the alumni portal help for alumni who log in regularly.
How should you write subject lines and structure an issue?
Subject lines that name people, batches or specific events tend to be more compelling than generic titles like ‘Alumni Newsletter, Issue 12’. Keep the subject specific and honest. Inside, lead with one main story, follow with three or four short items, and end with one clear call to action. Make it readable on a phone, since many alumni will open it there.
- Specific: ‘Mrs Iyer retires after decades of teaching physics’
- Batch-focused: ‘Class of 2001: your silver jubilee date is set’
- Useful: ‘Five jobs posted by alumni this month’
- Avoid all-caps, excessive punctuation and misleading urgency
Preferences, consent and deliverability
Let alumni choose what they receive, by category such as events, jobs, donations and news. Include an unsubscribe link in every email, honour it promptly, and do not message people who joined a WhatsApp group but never consented to institutional communication. Clean bounced addresses regularly; a list full of dead addresses hurts deliverability for everyone else. These practices also align with the consent principles of India’s DPDP Act.
Official sources: Digital Personal Data Protection Act, 2023 (MeitY)
What should you measure?
Open rates are a rough signal and can be distorted by email privacy features, so pay more attention to clicks, replies, registrations and profile updates that come from each issue. Compare segments, such as recent versus older batches, to see who is engaging. Record the actions each issue drives, not just how many emails went out.
Related: Alumni engagement metrics
How do you find stories for every issue?
The hardest part of a newsletter is filling it reliably. Build a simple pipeline: ask class representatives and chapter leads to send one piece of news each month, add a ‘share your news’ form on the alumni portal, monitor alumni posts and job listings on the platform, and keep a running list of teachers’ milestones and campus changes from the school or college office. Always confirm facts and get permission before featuring someone.
How Connect My Alumni helps
Connect My Alumni supports email and WhatsApp communications on paid plans, in-app notifications with per-category preferences, a community feed for announcements and news, and segmentation by batch and other profile fields. Engagement analytics show which alumni are active.
Related: Notifications and communication preferences · Connect My Alumni vs Graduway · Pricing
Sources
Frequently asked questions
What should an alumni newsletter include?
One strong people-focused story, a few short updates such as events, jobs and campus news, and one clear call to action like registering, mentoring or updating a profile.
How often should we send an alumni newsletter?
As often as you can sustain good content, commonly monthly or quarterly, with separate event and campaign messages when needed.
Should we send newsletters on WhatsApp?
Use email for newsletters. Use WhatsApp for short alerts to alumni who have opted in, through approved business messaging.
How do we get more alumni to open our emails?
Use specific subject lines naming people, batches or events, send from a real person, segment by batch, and keep content short and mobile-friendly.
Put this into practice
Start on the free plan, or book a walkthrough with your own alumni data.